EyeCap knowledgebase

Category » EyeCap

There were 75 articles found in this category:

1. Does EyeCap run on Windows 7
   Yes. All EyeCap systems from Version 7 do support Windows 7, 32/64bit However the capture cards are not supported and the Sony Firewire cameras only support the 32 bit version.
2. Is it possible to set the external fixation light on the Canon CF-1 in blink mode as default
   Yes this is possible. Just add the following line to the c:\eyecap\local.ini file in the [Settings] section: CF1ExLight =1 Alternatively of you want to have the external fixation light in continues on mode by default; change the 1 to a 0 (zero)
3. What is the latest released version of EyeCap
   Latest EyeCap™ version is version 7.1.0.6 with the following new features: Official Windows 7 (32/64 bit) compatible release EyeCap DICOM SCU (worklist retreive/PACS storage) EyeCap DICOM SCU worklist only Osher Toric Alignment System Supports NHS patient ID requirements Improvement in database ...
4. When I connect EyeCap to an Canon CR1-MKII camera I get a Check PC, Error 180 message on the camera
   This is solved in EyeCap version 7.0.6. For older versions you have to add the line: CF1ISOcol= 1600 To the [Settings] part in the c:\eyecap\local.ini file.
5. The installation of the CM/IM900 has been performed correctly without any errors and still the LED on the camera is RED
   We have seen this situation recently appear more often. If the LED of the camera is red after a succesful installation the camera informs the connection is not a full USB 2.0 speed. Check in the BIOS setting of the PC is the USB port speed is set to 2.0
6. Does an Imac work for CM/IM900 capture
   The following setup proved to be working (bootcamp mode), other setups are not guaranteed. Imac 21.5 inch the most recent model (late 2009) CPU upgrade to 3.33GHz Intel Core 2 Duo 4GB of RAM ATI Radeon HD 4670 graphics with 256MB Windows 7 64BIT EyeCap 6.2 (which is Win7 64bit compatible)
7. When I start a concurrent viewing station I get the message: Stop statement encountered
   When I start a concurrent viewing station I get the message: Stop statement encountered. The concurrent license file on the server has become corrupt or empty. You can find this file on the server where also the EyeCap database is location (follow the c:\eyecap\local.ini file for the path). The ...
8. There is a capture problem with Canon CF60-DSi and EOS 1Ds MK III (ERR 99 on EOS display etc)
   There appears to be a problem with the shutter and/or firmware of the CanonEOS 1Ds MKIII camera. This results in error 99 on the EOS body anderror from the CF60-DSi camera (x contact error to EOS camera). A solution for this problem is new firmware which you can download from the Canon site (1DS ...
9. I have problems viewing the captured movie
   If the display of captured movies does not work on your PC (it seems that EyeCap freezes or an error message is displayed) please install the FFDshow_CoDec. This CoDec can be found on the Internet and on the www.eyecap.com website. Make sure that during the installation of this CoDec you select ...
10. Images captured with the EOS 20D/30D/40D are not transferred into EyeCap
    Make sure than in the Windows Start menu, Control Panel, Scanners and Cameras, <camera name> properties (right mouse button) the Events is set to Take No Action. This is very important and needs to be set for each USB port. So if the camera is connected to a different USB port you need to ...
11. When I login to EyeCap 5.0 or newer I get an error message: Sorry the message file is not found and EyeCap quits
    To solve this problem please place the lp.dat file which you can find below in the c:\eyecap folder
12. Burning an export CD from the episode screen does not work
    The burning of export CD from the episode screen works only in Windows XP with SP2 or 3 EyeCap uses the Windows IMAPI service (part of .Net 2.0) to burn CD's This version of IMAPI only support writing to CD-R and CD-RW so do NOT use DVD recordables Make sure the IMAPI service is available in the ...
13. Can I recover deleted patients or episodes
    If you delete a patient in the patient screen or an episode in the episode screen then it will not be deleted permanently.This patient/episode will be marked invisible in the database. You can compare this with the recycle bin in Windows. We implemented this as extra safety as we are working wi ...
14. Can the EOS 40D camera be used with EyeCap
    The Canon EOS 40D camera is supported by EyeCap 4.0 and newer. In case of problems with the EOS 40D please contact your dealer or Haag-Streit.
15. The new Canon EOS 40D camera does not work with EyeCap
    For the new Canon EOS 40D camera you need minimal EyeCap version 5.0.21
16. The user want to capture images with the IM/CM 900 on EyeCap with one click and does not want to use the History Trigger function in EyeCap
    Standard EyeCap has enabled the history trigger function to select the best image after you have pressed the capture button on the trigger module.The user has to press the capture button twice: - once to freeze the image and - second to select the best image from the history trigger, or just cli ...
17. When I add a patient I get the message: Patient Duplicate Details
    The patient ID is very important in EyeCap as this the unique identifier for the patient. It has to be unique and cannot be changed. To prevent that the same patient is entered with a different patient id, e.g by a typing error, EyeCap checks if the following combination of fields already exist ...
18. The EyeCap system looses it's license
    The following is important regarding the licensing in EyeCap. To use the license the user logged onto the computer which is using EyeCap needs to have local administrator rights (EyeCap version < 5.0). If this is not the case most times the licensing is not recognized. Second when you activa ...
19. Can I use EyeCap on a PC with user right less than Local Administrator
    Yes for EyeCap systems version 5.0.14 or newer only full rights to the EyeCap folder and its included folders are needed (and the data folder if this is on a different location) EyeCap versions lower than 5.0 requires minimal to be logged into the Windows operating system as Local Administrato ...
20. How do I activate an EyeCap License
    Please find below a document with the instructions how to license an EyeCap system for pre EyeCap 5.0.14 systems and for EyeCap systems from version 5.0.14. IMPORTANT: to activate and keep the license on a computer for EyeCap version older than 5.0.14 you have to be at least local administrator ...